FAQs – FloatPro
FREE Shipping For U.S Orders Over $35
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FAQs

What is your return policy?

 - Our goal is 100% customer satisfaction. We offer a 30-day money back guarantee if you're not completely satisfied with our products, as long as you return it in the original condition.

 

Do your products have a warranty?

 - Yes! We stand by our products and offer a 1-year warranty on all of our products. Please read more details here.

 

Do you ship internationally?

 - Yes, we do! Here are the shipping rates:

Canada

Standard Shipping (10-14 days) $10.50
Priority Mail (6-10 days) $22.95
Priority Express (3-5 days) $39.50

International

Standard Shipping (10-14 days) $14.70
Priority Mail (6-10 days) $27.50
Priority Express (3-5 days) $46.95

 

What should I do if my order is damaged?

 - Please send us an email at service@floatpro.co and we'll take care of you!

 

How much does shipping cost?

 - We offer free standard shipping on U.S. orders over $35. Otherwise it's $5.95 for standard shipping, $9.45 for expedited shipping, and $18 for next day shipping. And if you select faster shipping options on orders over $35, the $5.95 credit will be applied. Pretty straightforward!

 

How long does it take for my items to arrive within the U.S?

  • Standard shipping: up to 5 business days
  • Expedited shipping: 2 business days
  • Priority shipping: 1 business day

 

How secure is your store?

 - Our store uses the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available) on a trusted platform, so you can be sure that your transaction is safe and secure.

 

Do you offer wholesale or bulk pricing?

 - Yes. If you would like to carry our products, please contact us to discuss.

 

Still have other questions? Get in touch and we'll get back to you as soon as possible!